DSC 1E: e-Commerce
Unit-I: Electronic Commerce: Definition, types, advantages and disadvantages, E-Commerce transaction on World Wide Web. Electronic Market-Online shopping, Three models of Electronic Market - E-Business.
Unit-II: Supply Chain Management:
Definition, Benefits, goals, functions, characteristics, Strategies of SCM,
Electronic Logistics and its implementation in business houses Electronic Data
Interchange (EDI): Definition, benefits of EDI, applications, advantages and
limitations, EDI Model.
Unit-III: Electronic Payment Systems: Types of EPS- traditional payment system and modern payment system, electronic cash, steps for electronic payment, payment security - E-Security- cryptography, hacker, secure electronic transaction, secure-socket layer.
Unit-IV:Customer Relationship
Management: Definition, Components of CRM, CRM Architecture, architectural
components of a CRM solution, Electronic CRM, Need for Electronic CRM, E-CRM
applications
Unit-V: HTML- Navigating the World Wide Web, Preparing to Publish on the Web, HTML and XHTML, Learning the Basics of HTML, structure of HTML, Creating simple web pages, formatting text with HTML, adding images, color and background, table creation, designing forms.
References:
1. CSV Murthy, E-Commerce: Concepts,
Models, Strategies, Himalaya Publishing House.
2. Laura Lemay; Rafe Colburn, Teach Yourself Web with HTML in 24 Hours,Sams Publishing
3. Steven Holzner, HTML Black Book,
Dream Tech Press.
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